Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

We accept all major credit cards such as Visa, MasterCard, American Express, Discover and Diners Club, We also accept payment methods such as PayPal, Stripe, ShopPay, Apple Pay and Google Pay.

Shipping times for orders depend on the purchased item and the selected shipping method at checkout, as well as customs clearance for international shipping to other countries. Normally, delivery takes 7-15 business days or sooner.

We offer flexible shipping options and costs that depend on package weight and delivery location. Free shipping (USPS) is available on orders over $69; otherwise, flat-rate shipping is available for $7.99. For express shipping with FedEx or UPS, you can choose our $45 option for delivery within 3-5 business days.

Yes, you will receive a tracking number via email once your order has shipped. You can use this number to track your package through our store or the shipping carrier's website.

We offer a 30-day return policy. If you decide to make a return, please note that items must be returned in their original condition and packaging, and that the customer is responsible for return shipping costs if without quality issues.

However, please be aware that customized items, such as printing blankets or shower curtains, cannot be returned once they have been used due to their unique designs and features. We recommend carefully reviewing your order before finalizing any customized designs to ensure that they meet your exact specifications.

If you wish to cancel an order, please contact our customer support team (support@creative-fans.com) as soon as possible. We will do our best to accommodate your request, but please note that orders cannot be cancelled once they have been fulfilled and shipped.
Please cancel within 24 hours of placing your order to ensure timely processing and a refund or resolution.

Yes, we offer discounts and promotions on a regular basis. Be sure to sign up for our email newsletter to stay up-to-date on our latest offers.

If your order has not yet shipped, we may be able to update your shipping address. Please contact our customer support team (support@creative-fans.com) as soon as possible to make any necessary changes.

Our products are mainly sold only through our website and are not usually available at other retailers. However, we do have a limited range of products that we sell through a network of distributors.

At Creative Fans, we take great care in inspecting our products before shipping them to ensure they meet our high quality standards. If you receive a product with a major defect and provide clear photos proving the issue, we may accept a replacement or partial refund. Please contact our customer support team for assistance.

If your package is lost or damaged in transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.

We value your privacy and are committed to protecting your personal information. Please refer to our privacy policy for more information.

You can reach our customer support team by phone, email, or live chat. Please visit our contact us page for more information.

Yes, we offer international shipping to many countries. Please note that international shipping fees may apply and delivery times may vary depending on the shipping destination.

We welcome customer feedback and encourage you to leave a review on our website or social media channels. You can also contact our customer support team directly to share your thoughts.

We apologize, but we do not currently offer gift wrapping or personalized messages for our products. We are constantly looking for ways to improve our customer experience, so we will definitely consider offering these options in the future.

Product dimensions and specifications can be found in the product description on our website.

We offer a variety of eco-friendly or sustainable products and are committed to reducing our environmental impact. Please refer to the product description for more information.

We use high-quality and durable materials in the manufacturing of our products. Please refer to the product description for more information.

If your order has not yet shipped, we may be able to make changes to your order. Please contact our customer support team as soon as possible to make any necessary changes.

Product availability is listed on the product page. If a product is on backorder, it will be noted on the product page and an estimated shipping date will be provided.

Yes, we offer expedited shipping options for an additional fee. Please see the options at checkout.

Yes, we offer bulk discounts or special pricing for large orders. Please contact our customer support team for more information.

We announce upcoming sales and new products on our website and through our email newsletter. Sign up to receive our newsletter and follow us on social media to stay up-to-date.

We are happy to inform you that our products do not have any restrictions on shipping to any regions or countries. You can place your order with confidence, knowing that we will ship your product to your desired location.

If your order has not yet shipped, we may be able to accommodate changes or cancellations. Please contact our customer support team as soon as possible.

We offer a 30-day return policy for most items purchased on our site. If you wish to return or exchange your item, it must be in its original condition and packaging. Please note that if the item is being returned for reasons other than a quality issue, the customer is responsible for the return shipping costs.

Please contact our customer support team to initiate a return or exchange. We will provide instructions and a return shipping label, if applicable.

Please refer to the product sizing guide on the product page or contact our customer support team for assistance with sizing.

Yes, we offer a loyalty program that rewards customers for repeat purchases. Please visit our loyalty program page for more information.

No, there is no minimum order size or quantity.

Our customer support team is available during regular business hours and can be reached by phone, email, or live chat. Please visit our contact us page for more information.