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We have a 30-day money back & return policy, which means you have 30 days after receiving your item to request a return, we sincerely to make our customers as happy as we possibly can.

Our policy lasts 30 days. If 30 days have gone by since you’ve received your product, this policy becomes invalid. The day the tracking company marks the order “delivered” is the day we count as the 1st day in the 30 days.

How to make your bag long lasting?

Tips are here:

1. For laptop backpacks, machine washing is not recommended because it can damage the surface of the water-resistant coating and cause deformation of the bag. Instead, please follow the care instructions on the label carefully and handwash with a gentle detergent and cold or warm water.

2. If your bag or backpack is not machine washable, spot clean it with a damp cloth and mild soap. Do not saturate the fabric, as this can cause damage to the material.

3. Allow your bag / backpack to air dry completely before using it again.

4. Avoid overloading your fabric bag / backpack with heavy items, as this can cause the fabric to stretch or warp.

5. If the bag / backpack has leather or metal accents, follow the care instructions for those materials as well.

6. Follow any additional care instructions provided to ensure the longevity and quality of it.